Guideline - Chit Zone

1. How do I reach Chit Zone website?

When you click the Enter button in your browser after typing www.chitzone.com you will be automatically directed to their Home Page.


2. I am a New Member. How do I register online through Chit Fund website?

When you enter into the Home Page of Chit Zone, the Home Page will display two buttons. One is “Login” and the other is Register. Click on the “Register” button. It will take you to a form. Fill the form completely providing genuine information about you. Click on the ‘Done’ button. You registration process will be over.


3. I am an Existing Member who is yet to register with Chit Zone website. How do I register online through the same?

When you enter into the Home Page of Chit Zone, the Home Page will display two buttons. One is “Login” and the other is “Registration”. Click on the “Login” button. The screen that opens will display the ‘Registration’ button. Click on the same. It will take you to a form. Fill the form completely providing genuine information about you. Click on the ‘Done’ button. You registration process will be over.


4. Tips for creating Log In & Password

When you visit the Home Page of Chit Zone the top right corner will prompt you to either Log In or Sign Up to enter into the various sections of the website. Click on the “Log In” button if you have already created your login ID earlier. If you are yet to create a Log in ID, click on the “Sign Up” button. When you sign up for the first time, the password will be a system generated one. The next time you log in, you can change the system generated password by clicking on the “Change Password” button on the screen. You can enter your choice of password and click on the “Enter” button. Your password will be changed. Remember, changing your Password frequently will ensure data safety.


5. What must be done if your User ID gets disabled or locked?

If you are unable to log in through your User ID at any point of time during your Association with Prosperity Chit Funds, send a mail to admin@chitzone.com. The new password will immediately be dispatched to your mail Id. Click on the link in the same mail which will take you directly to the Prosperity Chit Funds website. Using the New Password you can log in to your account. For changing this password, follow the same method mentioned in question number 4


Note: The link in the mail is sent just to safeguard your confidential account details from getting hacked by unauthorized users


6. Information about your Chit

In order to view details pertaining to the Chits you are participating in, click on the “Chit Information” button displayed on the Home Page when you log in. This will take you to the page that displays your chit information. If you are participating in more than one chit, entering your unique Chit number in the space allocated for the same will display details about the particular Chit


7. How to change the E Mail address I had provided at the time of Online Registration?

With an aim to offer support to the customers in all possible ways, Prosperity Chit Finds has enabled the option of changing the E Mail ID users had provided at the time of their registration. Go to the Home Page of Prosperity Chit funds by typing www.chitzone.com. You will see the “Change Mail ID” button on the right side of the screen. Click on the same. The next screen displayed will ask you to enter your old mail ID and new mail ID. This is a safety check by the system to your online account from getting hacked. Type in your old mail ID and the new mail ID in the respective columns. Click on the “Done” button displayed. You have changed your mail ID successfully.


8. How to change the Residence address I had provided at the time of Online Registration?

With an aim to offer support to the customers in all possible ways, Prosperity Chit Finds has enabled the option of changing the Residence Address users had provided at the time of their registration. Go to the Home Page of Prosperity Chit funds by typing www.chitzone.com. You will see the “Change Residence Address” button on the right side of the screen. Click on the same and type your new Residence Address in the respective columns. Click on the “Done” button displayed. You have changed your Residence Address successfully.


9. How to change the Office address I had provided at the time of Online Registration?

With an aim to offer support to the customers in all possible ways, Prosperity Chit Finds has enabled the option of changing the Office Address users had provided at the time of their registration. Go to the Home Page of Prosperity Chit funds by typing www.chitzone.com. You will see the “Change Office Address” button on the right side of the screen. Click on the same and type your new Office Address in the respective columns. Click on the “Done” button displayed. You have changed your Office Address successfully.


10. How do I enroll myself online in a New Chit?

All those who want to enroll themselves online in a new chit can do so easily by following the steps given below.


  •  Type www.chitzone.com.
  •  Click on the “New Chit” button displayed in the Home Page
  •  Fill in the Enrollment Application Form providing complete details asked for
  •  Press the “Submit” button after you are done with

You will see the message “Enrolled successfully” displayed on the screen


11. How to submit your Bid offer in advance?

There may be situations when one or more Chit Subscribers get into dire situations and want to take the auction in a particular month compulsorily to meet the same. In order to help such subscribers in a timely manner, Prosperity Chit Funds allows them to bid in advance (48 hours before the auction) through their website online. All those who want to place a bid in advance can do so easily, by following the steps given below.


  •  Type www.chitzone.com.
  •  Click on the “Place Bid in Advance” button displayed in the Home Page
  •  Fill in the complete details of your bid asked for in the screen that is displayed
  •  Press the “Submit” button after you are done with

You will see the message “Advance Bid placed” displayed on the screen


12. How to cancel the bid submitted online in advance?

There may be situations faced by the subscribers when they want to cancel the advance bid placed by 48 hours in advance through the online option available for the same. In order to help subscribers cancel their advance bid submitted online, Prosperity Chit funds provides the option in their website. All those who want to cancel the bid placed in advance easily by following the steps given below.


  •  Type www.chitzone.com.
  •  Click on the “Cancel bid placed in advance” button displayed in the Home Page
  •  Fill in the complete details of your bid asked for in the screen that is displayed
  •  Press the “Submit” button after you are done with

You will see the message “Advance Bid cancelled” displayed on the screen


13. Do I have the option to bid online?

Yes. All Chit group members have the option to bid online. The procedure for the same is given below.


  •  Type www.chitzone.com.
  •  Click on the “Bid Online” button displayed in the Home Page
  •  The next screen will ask for details like “Chit Group ID”, “Member Number” and “Chit Number”
  •  Fill in the complete details asked for in the screen that is displayed
  •  Press the “Submit” button after you are done with

You will see the message “Bid Placed Online” displayed on the screen


14. Is there any provision available for submitting Surety online?

Yes. All successful bidders can submit their Surety online by following the below given steps :-


  •  Type www.chitzone.com.
  •  Click on the “Submit Surety Online” button displayed in the Home Page
  •  The next screen will ask for details like “Chit Group ID” and “Member Number”
  •  It will then display the Surety Form
  •  Fill in the complete details asked for in the screen that is displayed for your Surety to be processed without any hassles
  •  Press the “Submit” button after you are done with

You will see the message “Surety Submitted successfully” displayed on the screen


15. Does the website of Chit Zone have provision to gather Customer feedback?

In Prosperity Chit Funds, customers are treated with utmost importance. Their feedback is taken in the right spirit. Every feedback obtained from the customer is used for improving the systems in place so every interaction of customers is pleasant. As a customer you can leave your valuable feedback by following the below given steps.


  •  Type www.chitzone.com.
  •  Click on the “Submit your feedback” button displayed in the Home Page
  •  The next screen will display a window where you can type in your feedback
  •  Press the “Submit” button after you are done with

You will see the message “Feedback Submitted successfully” displayed on the screen. Your feedback will be automatically forwarded to all concerned in Prosperity Chit Funds


16. Is there any possibility for me to get help online?

Yes. Prosperity Chit Funds tends to help its customers at all points of time during their association with them. In order to seek help online from Prosperity Chit Funds, follow the below given steps.


  •  Type www.chitzone.com.
  •  Click on the “Online help” button displayed in the Home Page
  •  The next screen will display a window where you can type in your feedback
  •  Press the “Submit” button after you are done with

You will see the message “We will get back to you soon” displayed on the screen. You will receive call from any of our representatives shortly